Privacy Policy

1. Introduction

We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information in the following ways:

  • Information You Provide Voluntarily:
    • Contact Forms: When you reach out via our contact form, we collect your name, email address, and the details of your inquiry.
    • Service Scheduling (Webforms): When you schedule a service, we collect specific details necessary to fulfill your request, such as your service address, phone number, and preferred appointment times.
  • Information Collected Automatically:
    • Google Analytics: We use Google Analytics to understand how visitors interact with our site. This includes technical data like your IP address (anonymized), browser type, and pages visited.
    • Cookies: Our site uses cookies to improve user experience and analyze traffic. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use the data we collect to:

  • Respond to your inquiries and provide customer support.
  • Manage and confirm service appointments scheduled through our webforms.
  • Improve our website functionality and marketing efforts via analytics.
  • Maintain the security and integrity of our website.

4. Third-Party Service Providers

We share information with trusted third parties only as necessary to operate our website:

  • Pantheon: Our website is hosted on the Pantheon platform. They provide the infrastructure that keeps our site running securely.
  • Google Analytics: Data regarding your site usage is processed by Google to provide us with reports on website activity.
  • Drupal Modules: Our site utilizes the Drupal CMS and specific modules (like Webform) to process the data you enter. This data is stored securely in our database on Pantheon.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request the correction or deletion of your data.
  • Opt-out of tracking by Google Analytics by using the Google Analytics Opt-out Browser Add-on.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Forge N Fetch Support 

PO Box 24852 Tempe AZ, 85285